Sonos google assistant not working. I tried all the steps in this topic: What can I do to.

Sonos google assistant not working The music of choice will be played. Obviously this isn't a solution but it pointed to Google being the issue. Go through the Google Assistant setup process again and re-add the service to your Sonos speakers. Well I have an iPhone and set up the speaker and added the voice assistant but for some reason it’s awful! Nov 20, 2024 · Google Assistant has not been supported as a voice assistant on new Sonos devices for over 18mths. See our article on setting up the Google Assistant on Sonos if you have not set it up already. I know for certain this is a new issue as this is my bedroom Speaker and it all of a sudden is deafening, and the volume of the voice does not change whether the speaker volume is 1 or 100. The support for only Sonos Voice Control and Alexa is detailed under the FAQ on the Arc Ultra’s product page. But when I use Google home assistent, the voice (over the sonos app) tells me that spotify or tunein will be started but no sound will follow. Ask a Google Home speaker to play the same music from Spotify, it plays normally. i've removed the sonos from google home. But all volume controls including sonos via tv will not work. Read the article. Countless phone, (Android and iOS,) and device reboots= No Joy . I have 2 x pairs of One (Gen2) and an ARC with 2 x One (Gen2) surround. Have a look on our Support Article Google Assistant commands not working on Sonos and follow the instructions there to get it back up and running. I have a Sonos Beam and tried everything to make it work with Google Assistant. Simply switch the capability from Google Assistant to Google Home. If you have multiple p Mar 7, 2021 · My Sonos system and Google Assistant used to work fine. You can also set up the Google Assistant on Sonos using other devices, like a Google Home. I have tried using the ‘bot’ and email with no help at all. Any Google Assistant-enabled device, like a Google Home, can be used to control Sonos. Apr 26, 2023 · Hi,My Google Assistant has suddenly stopped playing any requested tracks/radio stations. Aug 7, 2020 · Using the Sonos app, navigate to Settings > Voice & Music Services > Alexa/Google Assistant, and remove the voice assistant from each Sonos product. I do enjoy the sound but cannot connect to Google Assistan. Spotify inside Sonos is working. If you’d like some assistance with any of this, then feel free to reach out to our Support Team via live chat or phonecall, and they will be able to Apr 28, 2023 · This help content & information General Help Center experience. The Link happens from Sonos (which transfers to Google Assistant and asks for my Sonos credentials). I would also suggest you remove the Sonos Move from the Google Assistant / Google Home app, as it may still be trying to link to the previous assistant connection rather than the new one after you had reset the Move. Same problem, no change. Unable to Cast to the Sonos speakers from apps such as Spotify, Youtube Music, Google Podcasts and probably many more. After removing Google Assistant from your speaker(s) and before reinstalling, please unlink your Sonos account from Google in Google’s Home app. I only have one Google account and one Sonos account so I'm not sure how I could be using a wrong or different account. Telling me to use the app is ridiculously unacceptable. Have a few Google nest speakers which works without issue with Spotify Connect. Logged out of Spotify and Sonos apps. The other volume levels seem to work okay though, as per below list:“Hey Googl Nov 24, 2024 · Same. I notice over the last week or so, others have a similar problem. That command will not work as indicated because you can’t get Google Assistant to start playing the same music in two rooms at once with one voice command. ; Select Voice Assistants, then select Sonos Voice Control to see where the assistant is currently in use. I’ve tried rebooting my sonos, routers (I have a google mesh) and modem but the problem persists. Dec 1, 2024 · I have just purchased a Sonos Beam Gen 2. Dec 7, 2023 · Hello @mikeymousegod, welcome to Sonos Community!. Below you Youtube Music on Sonos app and Google Assistant app are both logged in but all voice commands just play music on the Google Home Mini itself. that didn't work. I’ve rebooted my Sonos system and reconnected all my units. The function used to work on my Sonos One, it stopped working a few weeks ago. Lors de l’installation de l’assistant google, après m’avoir demandé d’ouvrir l’application Google Assistant, j’arrive sur un écran d’attente avec une roue qui tourne et qui me dit que ça va prendre quelques minutes, me propose de réessayer ou d’annuler. Reboot network, reetart all Sonos (6 of them), restarted phone (Galaxy s23) and Ipad. Or use the microphones built into Sonos One or Beam for native ease. Removes link to Spotify from Sonos app. Mar 8, 2023 · Have you tried unlinking Sonos in the Google Home app? Open the Google Home app, select “+” > “Works with Google” and unlink the Sonos integration from there. The Google Assistant on Sonos allows you to use basic playback commands like play, pause, skip, and volume up/down. You can also set your default service from this menu. That’s because that’s effectively “on the fly” room grouping via a voice command which Sonos can’t do yet since Google Assistant can’t even do it yet either (as multi-room Nov 4, 2021 · Sonos’ voice assistant might work alongside Alexa but not the Google Assistant According to images from the Sonos app posted on Reddit By Jay Peters , a news editor who writes about technology -When I ask my Google Assistant (on Sonos speakers this time) to play Apple Music on any Sonos speakers, it does NOT work (“not supported”). Google Assistant is still linked to my Sonos Move but does not work any longer (Assistant is not available). They told me, that they would fix the issue and that i would be able to call you the day after Saturday ( you a closed- so thanks for that) How ever im still not able to connec Jul 28, 2019 · If so, I’d recommend removing any instances of that speaker, and then re-adding Google Assistant via the Sonos app > Settings > Services & Voice > Voice > Google Assistant > Add to Sonos. Hi @Wouterke80 . When I went back into Sonos App to add Google Assistant, IT WORKED!! See our article on setting up the Google Assistant on Sonos if you have not set it up already. After endless fiddling I was able to use the Google Home app manual up/down, play, pause buttons to control the Sonos but no voice commands seem to work. Jun 20, 2024 · The latest Sonos App Update has removed my Google Assistant. Click Sonos, and unlink. Hi, Im not able to pair my sonos speaker with google assistent… I discussed this with your customer support a few days ago. x4 days, even tried unlinking all services from sonos, uninstalling sonos, Spotify and Google Home and Assistant apps. Dec 21, 2024 · When we re-linked all of our devices including sonos devices the volume control from google assistant no longer works. To play from Spotify premium please set up the same account on both google assistant and the Sonos app. May 4, 2023 · When I use the sonos app I can choose for TuneIn radio and spotify. Got support and they told to go online and change the country to US. If you link it from the Google app first, trying to set it up with the Sonos app will result in "No devices found" I didn't link from Google Home (only unlinked). I have looked at every single existing support thread on this Community Forum and followed the advice of them a Aug 7, 2019 · this seems to be some kind of glitch on sonos’s side, because my other google home products can set alarms normally. The status page is showing an issue with Google - so perhaps it’s related. the sonos account and google account use the same address. Oct 22, 2019 · This help content & information General Help Center experience. Can someone he Google Assistant suddenly stopped working on my SONOS - it says “I can’t reached the internet right now, check your modem and router connection and try again”. The charging base for my Move is also on my lounge but it gently lives in my bathroom. You can also select a default speaker so content always plays in a specific room without saying the room name in the command. If I initiate the broadcast from my phone, a Google Home device or Sonos speaker they only play through the Google devices. i am on same WiFi and have google Assistant running on iOS. the sonos and iphone are on the same wifi. Every time I try to add one, the Sonos App goes into a long pause, an This help content & information General Help Center experience. Remove the Google Assistant from each voice-enabled Sonos speaker. Jun 11, 2020 · Through cloud updates, Google Assistant has added the ability to set up Voice Match on voice enabled Sonos devices. Dec 23, 2024 · For some months now I’m experiencing an issue when asking Google Assistant to set the volume of our speakers/rooms to a desired volume. See our article on setting up a Google Assistant device to control Sonos to learn how. Are you using a Spotify “premium” subscription service (not the 'free' service, which isn’t supported) and have you ensured that the same Spotify credentials are being used within your Sonos App and that the same service/credentials are 'linked' to your Remove the Google Assistant from each voice-enabled Sonos speaker. Elimina el Asistente de Google de cada altavoz Sonos con control por voz. Clear search Remove the Google Assistant from each voice-enabled Sonos speaker. Basic commands. See Google’s article on basic media commands for more information on using the Google Assistant with Sonos. Aug 28, 2019 · Sonos support had me replace my Google account with a new account and it fixed the problem. The above makes me believe there’s been a change in your Google Assistant profile settings. I would suggest you to follow the basic troubleshooting steps in our Google Assistant commands not working on Sonos support page. I bought the roam for it's integration with Google as I'm not always at home and my kids like to use the roam to play music too. Now the situation is that when I go to re-activate the GA service within the Sonos App the following happens: 1. When can we expect thi J’ajoute une Roam neuve sur mon système existant, elle est bien reconnue. I have disconnected the Assistant and reconnected but nothing. Was working fine until last day or so. Welcome to the Sonos Community! Unfortunately, Google Assistant is not able to access Apple Music from a Sonos device, as mentioned in our Set up a Google Assistant device to control Sonos page. As you can imagine, all software updates have been done for sonos, google assistant already. Read our article on setting up a Google Assistant device with Sonos to learn how. Sonos CEO previously stated the following around Google changing the implementation for Google Assistant: Nov 30, 2021 · Losing hours and patience here :-) Google assistant cannot be added to my sonos app to work with Roam. I have tried deleting unlinking Sonos Beam and re-adding it. Search. Start Google Assistant setup again from the Sonos app, Removed Access of “Sonos Google Assistant Built-in speaker” directly from the web and went back to the Sonos app and added Google Assistant again; Fabric reset of Sonos Beam Hi @Runesk . Below you Google assistant still works on my existing Sonos speakers like the Move. Vuelve a pasar por el proceso de configuración del Asistente de Google y añade de nuevo el servicio a tus altavoces Sonos. Settings menu. Voice Match allows you to teach the Google Assistant to recognize your voice. I can ask Google to play music and ask what music is playing, but when I ask it to stop music, it says no music is playing. I get caught in an endless loop form the Sonos app to sonos. That will work until the Google Assistant is downloadable in South Africa May 1, 2021 · Remove Google Assistant from all rooms in the Sonos app; In the Assistant app, unlink the Sonos account. Ca n’aboutit jamais, par contre parfois, en Any Google Assistant-enabled device, like a Google Home, can be used to control Sonos. it takes me to google assistant. I tried using the Sonos Voice Control instead but that is not compatible with either Spotify nor BBC Sounds and is therefore pointless. As of right now, it’s not working at all. In an attempt to resolve this issue I unlinked the Sonos from Google and tried re-linking. Great work Sonos developers! I also have a Roomba that works flawlessly with a Google Home Mini, but I can't control it with the Google Assistant through my Sonos One. music services. I deregistered Sonos from the Google app and unlinked Sp Remove the Google Assistant from each voice-enabled Sonos speaker. Another suggestion is to unlink your Sonos account in Google Home by going to the Google Home App → Settings → Works with Google (under settings) → Sonos → Unlink account. Feb 7, 2024 · Google Assistant/Home will still work with Sonos devices - you just cannot install the assistant on the newer Sonos products. All OK until yesterday when Google Assistant stopped working on both pairs of One - remains silent when `Hey Google` spoken, as if it’s not listening. The Roam is To play music to Sonos using the Google Assistant, you’ll need to add the same music service account to both the Google Assistant and Sonos. Jan 4, 2020 · @Sonos, we are buying your products and we are not supposed to ask Google or you to activate this function in our country. How can google and iheart respond to the speaker if it’s not connected to my WiFi? I even turned off cellular, WiFi, and Bluetooth on my iPhone and iPad and it still responds to google assistant…. Go to the Sonos app and add Google Assistant as a voice assistant. I removed the Google Assistant option from the Sonos One as recommended by the Sonos trouble shooting guide, rebooted and reinstalled the Google Assistant. Remove the Google Assistant from each voice-enabled Sonos speaker. Dec 8, 2024 · If you have Google Gemini installed on your device, uninstall it while you’re adding Google Assistant to your Sonos system. I’v Oct 19, 2023 · If you have it installed in multiple Sonos rooms, I recommend removing it from all of them before restoring. Verified apps are updated. I tried all the steps in this topic: What can I do to Nov 24, 2024 · As of November 20, after a long power outage of 12 hours, I noticed the following:Google Assistant (GA) vanished - first noted with inability to turn on microphone, verified on Sonos App, on the Sonos Beam Gen 1. Select the Manage button next to My System. (It does work with Google Play Music) If you are watching TV and ask Sonos One to pause, it will initially require you to specify what device to pause Jun 3, 2023 · I use Spotify (premium sub) through Google Assistant and it hasn't been working for months. Clear search Jun 10, 2024 · There are some clues why its not a Google problem: some years ago Google Assistant was working properly on Sonos; Google Assistant is working almost flowlesly on other devices; I would like to know the problem and maybe somehow solve it - so yes, asking and “complaining”… But thanks for advice. Is this the right place to look? I’ve just had an hour with google support which ended up with them telling me it was a Sonos fault - Sonos told me it was a google fault yesterday… Think the speaker will be getting returned at the weekend. It is not working. I actually feel like it used to work, although perhaps intermittently. Google assistant was not working on the Sonos One speaker (the microphone was not active and not illuminated). I do feel your pain, but then if you have current Sonos speakers that work with Google assistant, they’ll be able to control the new speakers. Dec 8, 2022 · Open Google Home on your phone (I run iOS, might be different on an Android). com - sign in - register speakers - back to app -- then operation failed. Its not your buyers responsibility and unacceptable. Hopefully everything works for you now. Mar 31, 2023 · When trying to follow the Google Assistant setup guid and the small gif showing how th app should look, the “Add Google Assistant” button is not present in the app while it shows in the clip. Mar 7, 2023 · Then you may want to complain directly to Google, since they’re the ones that changed the requirements and caused Sonos to rethink adding the Google voice assistant to the new Era speakers. You can put music on and turn it off. In a other mobile devices I get the message “Setup Problem - check your internet connection and try again”. The Sonos speakers can all initiate a broadcast but never receive a broadcast. I have a mix of Sonos speakers and Google Home Mini speakers. The Google Assistant is available on Sonos Arc, Beam (Gen 1 and 2), Move, One, and Roam. The same Spotify account is set up in both Google assistant and Sonos app and I have tried several times removing both google assistant and Spotify and still says that the Spotify premium account is not set up on the Sonos app. Check to make sure that the Google Assistant app is logged into the correct account when setting up. "Sleep Sounds" Google Assistant function present but not currently working. Nov 4, 2024 · With the addition of voice assistants like Alexa and Google Assistant, Sonos has turned into much more than just a speaker; it’s a home assistant that can help you manage your daily life. Oct 6, 2024 · My Sonos One (Gen 2) responds to google assistant and will stream iheart radio. Common Reasons Your Sonos Speakers Aren’t Working After the Google Assistant has been set up, you’ll be given some sample commands to test with Sonos to make sure it’s working properly. I am a newbee and was wondering if anyone knows what’s going on? Is there Mar 29, 2022 · I ask because the ‘free’ version of Spotify with ads does not work with Sonos products for Google voice control/playback. ; Go through the Google Assistant setup process again and re-add the service to your Sonos speakers. As @Ken_Griffiths suggests, Google has a ‘rule’ that doesn’t allow any other company’s voice assistant to be connected on the same device Enjoy voice control for Sonos from your phone, a Google Home Mini, or any other smart device with the Google Assistant built in. I have tested everything. Asegúrate de que la app del Asistente de Google esté iniciada sesión con la cuenta correcta al configurar. In this case, once you say “Hey Google”, we have little to do with what happens next - as long as your speaker has access to the service requested (which we verified by playing from the app), there isn’t much more we can do to ensure things work. However, this complexity can sometimes result in frustration when things don’t work as expected. Nothing happen, still get the same “Not available Aug 21, 2020 · Hi, Having an issue playing Spotify using google assistant on Sonos arc. Ensure that the Spotify Account in the Google App is the same as the one being used in the Sonos App and perhaps reauthorise the Spotify account in both Apps. ) Apr 24, 2023 · Apparently Google Assistant is not passing the command to Spotify, but only for the Sonos speaker - the Google Home speakers and other GA speakers work fine. Clear search I have a Beam, a One and a One SL grouped together in my lounge. This does not work properly when asking to set the volume to either level 3, 5 or 10. Click Settings. When following the, I don't get past the guide page in the app telling me to install the app, login in and adding my Sonos and my Music services. i Dec 10, 2019 · This help content & information General Help Center experience. When I ask Google assistant to play a radio stations using R Remove the Google Assistant from each voice-enabled Sonos speaker. Unfortunately, everything that goes wrong on a Sonos speaker gets labelled as a Sonos issue. May 14, 2019 · I, too, am having trouble adding the google Assistant. You’ve already performed one of the steps I would recommend, which is to remove and re-add Google Assistant. ‍♀️. Oct 2, 2022 · Same issue. If Google Assistant isn’t responding or your commands are not working correctly, there may be something preventing May 15, 2019 · I unlinked sonos from google Assistant and tried again, it asks for sonos login, then tried searching for devices and finds nothing. Only errors I encountered were on the Google Assistant app, which were resolved by giving it local network access. yes, I have Spotify family plan. Scroll down to the bottom and click Works with Google. You can still use SVC standalone on those speakers and use a nest mini in the room too (as you mention) - that still works. Adding Apple Music to Google Assistant is great as long as Sonos enables this to propagate through their speakers. If Google Assistant isn’t responding or your commands are not working correctly, there may be something preventing Aug 7, 2019 · I have a google home mini and the alarm function works just fine. Tried reconnecting account in Google Home - no difference. Google assistant. One SL and One. Sonos linked to 4 accounts (family plan that mine is part of) Hi @xiejianbei, welcome to the Sonos Community!. Yet on Sonos app “no system found”. This feature has rolled out to all households where Google Assistant is available. Please refrain from any further resets on your Sonos system, as it might complicate your situation even more. Yet in google Assistant I see both sonos one speakers and the beam and I can even turn the tv off (connected to beam) and on via google Assistant. ” → yet Google Assistant linked to my Spotify Premium. Now when I say “hey Google, play The Beatles” it responds “To play media, say something like, play Pop Music or play animal videos on living room TV, you can also use commands like pau Dec 21, 2023 · Over the past few weeks, I noticed my Sonos speaker with Google Assistant is not registering commands to control music. My Move seems to connect but there’s a huge delay in answers. Google Home » Settings » Works With Google » Sonos » Unlink Account. i only have a google nest display setup. I do not have a Sonos with built-in voice assistance but have a google mini. I have a Google Assistant related issue--my Sonos System (Arc, Sub+Move) is linked to Google Assistant and everything worked perfectly fine so far. I did, rebooted the whole thing, uninstalled the app and put it back up again. The Sonos speakers will SEND a broadcast but, just won't play any of them. If you still encounter issues, please ensure your Sonos system and app are up-to-date, and if the issues persists, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports. Hopefully just a setting or quick software fix, as y’all have suggested. In my mobile both services work, and google is clearly selling their own speakers in our country. You can find instructions by Google on the following page Change Google Assistant settings for both Android and iOS. ; If Sonos Voice Control is not listed or it is set up on a different product than the one you are using, see our article on setting up Sonos Voice Control. Spotify is selected and linked. When the command is given the assistant responds in a positive way stating the correct track, station or playlist, but then nothing plays. As the title really - I had the little Google pucks in my kitchen and they worked really well and I thought I’d get a Sonos One with the Google assistant to make the music I play sound better. i go to the sonos app and click on the device and click to add a voice service. Most times it does not find any device, occasionally it finds the Sonos Beam and then fai Dec 8, 2024 · Problems here too with Sonos and Google Assistant. Whenever I use Google assistant to control my hue lights, it will respond on my Move if it's on charge in the lounge, but if it's in the bathroom th Feb 29, 2020 · I can not activate any of the services “Alexa” or “Google Assistant” as it says is not available for Portugal. So either Google is going to change something in future that will break that for all speakers including those cheap ones you mention and Sonos is (wisely) getting ahead of that in their marketing, or its a licensing decision for new speakers only. In the Google Assistant app, check which music services you’ve added by selecting your profile icon at the top right, then choosing Music. Same music from Spotify selected through the Sonos app, plays normally on the Sonos speaker. It also had a weird UX bug where you couldn’t read the permissions it was asking for, but again, a Google problem, not a Sonos problem. I’ve managed to get through the setup eventually, but the one item I can never get working is the addition of any voice control system. If you’re using the public preview of the Google Home app, select “Settings” > “Works with Google” Then try adding Google Assistant to your Move again. Turn on router and wait for it to reboot, turn on smart phone, plug in Beam. Both the Sonos app and Google Assistant show its added properly. Clear search Apr 28, 2023 · This help content & information General Help Center experience. My new Sonos Roam won't connect to Google Assistant. i've factory reset the sonos. Sep 20, 2022 · I have 2 Move speakers on a network with Google assistant tied to Spotify. Jul 23, 2019 · Make sure you have the Google assistant app as well, not just the Home app. Google told me that they don't offer support for Google Assistant (only Google Home products) and said I should contact Sonos. Hi @YohannB et al We now consider this issue to have been resolved with yesterday’s update. unfortunately i haven't been able to find a fix; i’ve tried disconnecting & reconnecting the speaker to google home & google assistant, manually setting the time in google assistant’s settings, changing the name of my room Sep 3, 2022 · Maybe first try power cycling the Beam and then try adding the assistant again, but just ensure you do not have any other assistant (Sonos voice control, for example) installed on the device aswell. Sep 8, 2024 · I’ve purchased a Sonos Roam 2 - love the device, but getting it set up has been an utter pain. Says Spotify premium isn’t set up on the Sonos app. Clear search Dec 4, 2020 · The exact message it gives seems to be “Sorry your Spotify premium account isn't properly linked. Anyway, Sonos punted this to Google for support. Any attempt to re-add GA via either android or ios fails with different symptoms depend Nov 6, 2024 · Hi, recently the Google assistant volume on my Sonos One has become unlinked to the volume control of the speaker and is now currently too loud. Dec 6, 2021 · I recently purchased Sonos Roam and I added RadioApp as a service under Music & Content. Once the VA is removed from Sonos, open the VA app, and remove any rooms or devices that are listed as Sonos products. The one thinig that did work was to unplug router for 30 seconds, unplug Beam, turn off smart phone. Fix issues with Google Assistant on Sonos. Here’s the strange thing: when I say “Alexa” loud enough to get the attention of the Echo Dot over the music playing on the Sonos speakers, the Sonos speakers go quiet for a few seconds to allow me to say the follow-up command, just as if I had said “Hey Google” to get the attention of Google Assistant on the Sonos speakers. May 15, 2019 · That status page now says All Systems Operational, but playing music from Spotify via Google Assistant still isn’t working for me. . A few days ago I had to restart all devices as they were not found in the Sonos App. But now I can’t get my Beam to connect with GA, and my One just tells me, there’s a problem when I try to activate GA. When trying to add Google Assistant to Sonos Beam, Google Assistant looks for Devices. ynkmza bhjtzrdd rex oxzoxvlr xgvp cuoc hkwuss wylbjk pyilucf vjjf