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Calnet 3 verizon 1 – Hosted IVR/ACD Services Updated 02/28/2019 Page i VERIZON NextGen Data Network and Communications Services to replace CALNET 3. Note: The monthly recurring cost is the maximum monthly price the vendor can charge. Services under CALNET 3 and CALNET NEXTGEN contracts include Networking, VoIP, Internet and Managed Security. California Department of Technology Statewide Procurement . 5. 3 The State and Verizon extended the term of the CALNET 3 contract on November 29, 2021, to allow SACRAMENTO, CA - Verizon announced today that state agencies in California can now procure Mindful, a customer-led callback scheduling and virtual queue solution, through Verizon’s suite of contact center services, now listed as Voice Call Back (VCB) services in the CALNET DNCS (CALNET NextGen) contract vehicle under Category 27. CATALOG B . 14 Verizon Verizon 1. 1 (C3-A-13-02-TS-0B) (Verizon) CALIFORNIA INTEGRATED INFORMATION NETWORK3 , CATEGORY 1 AMENDMENT No. The Contractor shall document the trouble ticket Outage Duration using the Stop Clock Condition (SCC) listed in Table 7. o Updated Service Name A new Request for Qualifications Process solicitation released this month is the first phase of an application process that "will allow for an ongoing expansion of the existing pool of the (Prequalified Multiple Award Contracts) PMAC Bidder’s List, enabling participation in future Telecommunications Services and Systems Category solicitations. 2 Frost & Sullivan, North American SIP Trunking Services Market Leadership Award, 2018. 40 per year. (vbnsi) on behalf of and as agent SACRAMENTO, CA - Verizon announced today that state agencies in California can now procure Mindful, a customer-led callback scheduling and virtual queue solution, through Verizon’s suite of contact center services, now listed as Voice Call Back (VCB) services in the CALNET DNCS (CALNET NextGen) contract vehicle under Category 27. 00 after this amendment is: 4. CALNET 3 Users. Verizon is already a trusted partner to thousands of California public sector organizations, from emergency management agencies to educational institutions. 3 ISDN PRI Configurations and Features 1. 1 – Dedicated Transport Updated03/04/2016 Page i VERIZON Program is focused on providing services that meet the State’s complex and critical telecommunications and network business needs. Complete with motion and sound sensors trigger recordings, alerts, or alarms. *Once ATO is completed by the school and the Contractor, email to CALNET Help. 7. 1 -Hosted IVR/ACD Verizon Business Network Services Inc. No: 1. 3 calnet 3 category 1 (verizon) amendment 7 agreement c3-a-13-02-ts-08. Delivered from the Verizon cloud, it can route voice calls over existing broadband or Verizon’s internet and Private IP. 4 Toll-Free Domestic Services 7 Message Announcement MSGA0000 The caller hears a pre-recorded promotional or informational message prior to, during, or after CALNET NextGEN Contracts Solutions | Verizon Subject: Discover ten reasons why your agency should choose Verizon solutions on CALNET NextGen contracts. 1 Purpose of this Invitation for Bid and General Provisions -Telecommunications, Section 85, OFFER; TERM, the State exercises its option for a one-year extension. 4. To recover Verizon’s contribution into The California High Cost Fund A. ATRs are identified and maintained by the entity’s CATR. VERIZON BUSINESS NElWORK SERVICES INC. VERIZON CALNET 3 SUBCATEGORY 4. . The purpose of the extension is to allow contractors more The State and Verizon extended the term of the CALNET 3 contract on November 29, 2021, to allow for more time to transfer services to CALNET NextGen. 1- Cellular Business Services, Sub-Category 19. 7 and include start and stop time stamps FOR CALNET 3, CATEGORY 1 VOICE AND DATA SERVICES Addendum 7 7/9/2013 Issued by: STATE OF CALIFORNIA California Department of Technology Statewide Technology Procurement Division PO Box 1810 Rancho Cordova, CA 95741 . Ordering CALNET Professional Services on CALNET a. CALNET, Data Networks and Communication Services (IFB-C4DNCS19) provides customers with a competitively bid contract used by all entities to easily order telecommunications services without going through a lengthy and costly procurement process. 1. 13 4. Machine-to-Machine (M2M) Plans – Includes data only services for machine-to-machine (M2M) devices and/or Internet of Things (IoT) devices as described in Section 19. a, which must include start and stop time stamps in the Contractor’s Trouble Ticket Reporting Tool (SOW Business Requirements Section G. ; NWN Corporation; and Verizon Business Services, Inc. Professional Services are defined as catalog line items with a hourly unit 3 CATEGORY 24 – Flat Rate Internet Services 24. CALNET NextGen Services. Agencies currently using services CALNET no longer offers, such as SONET, need to migrate to a replacement offering. State of California Verizon IFB STPD 12-001-B Statewide Technology Procurement Division SOW Catalog B Subcategory 6. Addendum 4 . 7 . 1. SPECIAL TERMS AND CONDITIONS - LEGACY . 4 Standalone VoIP Handset Service Pkg Verizon CALNET contract is estimated to be $16,178. , Effective upon signature of both parties and approved by STPD Amendment #3 incorporates the following changes to CALNET 3, IFB STPD 12-001-8, Category 6: Call Center Telephony, Subcategory 6. 2 Verizon’s Hosted IP Centrex (HIPC) Service is available throughout the entire State of California. Amendment 7 extends IFB STPD 12-001-8 and all awarded Clock Condition (SCC) listed in Table 27. New Jersey Verizon has a long history of delivering vital communications, IT and security services to New Jersey state and local government agencies, K-12 CALNET 2 MSA 3 . December 2, 2024 . a – Contact Center General Features . Keywords: calnet, calnet nextgen contracts, calnet nextgen contracts solutions Created Date: 3/18/2021 5:13:05 PM State of California Verizon IFB STPD 12-001-B Statewide Technology Procurement Division SOW Catalog B Subcategory 4. State of California Verizon IFB STPD 12-001-A Statewide Technology Procurement Division SOW Catalog B Subcategory 1. " Integrated Communications Package Integrated Communications Package is a powerful hosted software application that integrates your telephony and data services to enable mobility, improve response time and increase productivity English (US) System Requirements Continuation STD 213A Standard Agreement Amendment, CALNET 3, Amendment. •Past Due has been renamed Previous Balance. 2 – SONET Point-to-Point Connectivity Updated 06/11/15 Page i . •Negotiated by the State of CA DTS, covering over 2000 agencies •Benefits: •IPR potential for all CALNET Contracts provide robust, reliable, and high availability telecommunications services at special rates. 3. IRREVOCABLE OFFER. Fill out your invoices calnet 3 user online with pdfFiller! pdfFiller is an end-to-end solution for managing, creating, and editing documents and forms in the cloud. 2 TECHNICAL REQUIREMENTS Addendum 5 January 3, 2019 Issued by: STATE OF CALIFORNIA California Department of Technology Statewide Technology Procurement PO Box 1810 Verizon Wireless State of California IFB C4CVD18, C4-CVD-19-001-03, AM 6 New Verizon customers: Individuals who are signing up for Verizon services for the first time may be required to fill out the form "Verizon Names and" as part of the account activation process. Microsoft, windows, Internet Explorer, Excel, and Outlook 3 END-USER NOT AVAILABLE Time after a service has been restored but End-User is not available to verify that the Service is working. Verizon and the California Department of Technology (CDT) entered into a statewide contract for CALNET Cellular Voice and Data (CVD) Services (Agreement Number C4-CVD-19-001-03, Category 19, Sub-Category 19. The IFB STPD 12•001•8 Refresh adds the following competitively bid and awarded Category 5 documents as 1. CALNET 3 Category 6 (Verizon) Amendment 1 Agreement C3-B-13-02-TS-08 • Table 6. on behalf of, c MCImetro Access Transmission Services, LLC, Verizon (together "Verizon") The term of this Verizon Business Network Services Inc. 3 ISDN IFB STPD 12-001-B, C3-B-13-02-TS-08 Contents Volume 2 – Technical Response, Category 7 Network Based Managed Security . The maximum amount of this Agreement after this Amendment is: $0. STPD 12-001-B, Category 5: Managed Internet Services, and has been modified to include Services Related Infrastructure (SRI under its predecessor, CALNET 1, ended on December 3, 2008. o Updated Service Name To recover Verizon’s contribution into The California High Cost Fund A. (VBNSI) CALNET CELLULAR VOICE AND DATA SERVICES SUBCATEGORY 19. 4 Standalone VoIP Handset Service Pkg Services Inc. Verizon Business Network Services Inc. , MCI Communications Incorporates the following changes to CALNET 3, IFS STPD 12-001-B, Category 5. ITA and Verizon would like to State of California Verizon IFB STPD 12-001-A Statewide Technology Procurement Division SOW Catalog B Subcategory 1. b – Internet Flat Rate Service (InFRa) Contractor’s Description of Service: Verizon Internet Service is a dedicated Internet access service that provides businesses with high-speed Internet access through communications facilities managed by Verizon. State of California Verizon IFB STPD 12-001-B Statewide Technology Procurement Division SOW Catalog B Subcategory 4. CALNET Next Generation Data Networks and Communications Services (DNCS) categories. support the CALNET 3 program requirements. 6. o Addition to first paragraph, second sentence, To recover Verizon’s contribution into The California High Cost Fund A. •Bill Payer has been renamed Bill Payer (BAN). Any such stop clock condition shall not extend beyond the scheduled period of the maintenance or upgrade. ALIFORNIA . CALNET 2 consists of four MSAs: (BFWA), Data Services (Verizon Business) Who can use the CALNET Master Contract? Most State agencies are required to use the CALNET 2 Master Contract to purchase mandatory telecommunications network services. 4 Summary of Changes;C4-CVD-19-001-03;CALNET;Cellco Partnership d/b/a Verizon Wireless;Am 4 The parties mutually agree to this amendment as follows. CONTRACTOR NAME Verizon Business Network Services Inc. 3 ("Modification") by and between Verizon Business Network Services Inc. Amendment Log 3 REVISED 09/24/2012 . The HIPC Service is deployed in geographically diverse To recover Verizon’s contribution into The California High Cost Fund A. Scope and Overview . AND OTHER VERIZON AND MCI COMPANIES 2. 0883 Mbps TDM Transport NSTN3088 Verizon will provide InSBT Service with maximum burstable data rate of 3. 00 Each Yes Yes Required 15 InSBT 3. SPPS Local Loop Service (OC-3 to OC-48) July 13, 2022 – CDT has negotiated new contracts, referred to as CALNET NextGen, which renew and improve nearly all CALNET 3 services while adding new offerings to meet the state’s modern needs. Melissa Togo Manager – Contract Program Management, State & Local Government Verizon Business Group Mobile #: (949) 233-1282 Verizon VoIP solutions are now available on CALNET NextGen for California agencies and organizations. C. (VBNSI) on behalf of and as agent for The Department of Technology Statewide Technology Procurement Division has awarded the first CALNET 3 contracts to AT&T Corporation; Qwest Government Services, Inc. 112 21. 3 1 Recreating Work as a Blend of Virtual and Physical Experiences, Harvard Business Review Analytic Services, 2020. 1- CALNET 3, 12-001-A (IFB-A) provides customers with Telecommunication and Data Services and is designed to allow customers to easily order services without the need of going through a The California Network and Telecommunications (CALNET) Program Program is focused on providing services that meet the State’s complex and critical telecommunications and network Explore Verizon solutions on CALNET NextGen. for call center telephony . On the CALNET website, service catalogs are either available now or will be available soon for the following categories: Category 20, MPLS Data Network: AireSpring, AT&T, Granite, Level 3, NWN, Verizon, Zayo Category 21, Standalone VoIP: AT&T, Granite, NTT To recover Verizon’s contribution into The California High Cost Fund A. 3 ISDN PRI Verizon Business Services . Manufacturers cannot answer questions about your Verizon. April 7: 1 : 2014 through June 30: 1 2018 : This Administrative Amendment Incorporates the fol lowing changes to CALN ET 3, CALNET 3 AT&T Voice DNA: Receptionist Portal User guide CALNET 3: AT&T Voice DNA Settings may be in a different location in each email client, though the Verizon server and port settings will always be the same. The maximum amount of this agreement $0. The State may, at its sole option, elect to extend the Contract term for up to the of additional periods of one (1) year each as CALNET 3-ORDERING INFORMATION- Verizon 19. 4 Standalone VoIP Handset Service Pkg State of California. Upon notification from the Customer or network alarm Verizon Business Network Services Inc. PO Box 1810 . July 02, 2024 . 00 Each Yes Yes Required CALNET 2 - MSA 3 Product Description and Pricing (Contract ID 5-06-58-22) Section . 14 5. The CALNET Program accomplishes this through oversight, statewide policy, and a suite of statewide, competitively bid telecommunications contracts used by both state and local agencies. • T-Mobile USA, Inc. 3 Carrier DS0 Service and Features 1. This contract is nonmandatory when ordering services identified as order services from CALNET Contract. 2 SONET Point-to-Point Services (SPPS) Services and Features. 1 FOR VOICE AND DATA SERVICES BETWEEN STATE OF CALIFORNIA AND VERIZON BUSINESS NETWORKSERVICES INC. No 1. Issued by: STATE OF CALIFORNIA . However, the contract can also be used – AUTHORIZATION TO ORDER (ATO) Verizon and the State of California ("State") have entered into a Contract for CALNET 3 Statewide Contract C3-A-13-02-TS-08, for the following Category/Subcategories and terms. CALNET 3, Category 4: SONET . Items Not within the Scope of the contract. 10. Measurement Process: The Outage Duration begins when a network alarm is received by the Contractor from an outage-causing event or the opening of a trouble ticket by the Customer or Contractor, whichever occurs first. 1 -Hosted IVR/ACD. 3 ISDN Verizon Wireless Pricing and Information Sheet State of California CALNET Contract #C4-CVD-19-001-03 Subcategory 19. VERIZON CALNET 3 CATEGORY 5 Table of Contents 5. Attachment 1: IFB STPD 12-001-A, Volume 1, Response to Common MCI Communications Services, LLC dba Verizon Business Services 2. when ordering services designated as “Required” in the CALNET contractor service catalogs. 02 Existing Verizon customers: Certain changes or updates to existing Verizon accounts might necessitate the completion of the form "Verizon Names and. , and Verizon To recover Verizon’s contribution into The California High Cost Fund A. 8. :ting Agency and Contractor named below: AGREEMENT NUMBER C4-LEG-13-02-TS-08 REGISTRATION NUMBER AMENDMENT NUMBER 2. 2) Category 16 - Provides domestic and international long distance calling when ordering services designated as “Required” in the CALNET contractor service catalogs. April 27, 2015. Get Form. April 28, 2021 . EMAIL: Ross Shapiro . The parties mutually agree to this amendment as follows. for voice and data services . 4. , MClmetro Access Transmission Seivices LLC. TATE OF . The tenn of this Agreement is 11/15/2013 . Verizon Wireless State of California C4-CVD-19-001-03, Am 4 Statewide Technology Procurement SOW Technical Requirements . 0883 Mbps TDM Transport $ - $3,000. , and CALNET Cellular Voice and Data Services contract (C4-CVD-19-001-04) with AT&T Mobility, replacing the soon-to-be-sunsetting CALNET 3 contracts that the City has been utilizing (which Council previously approved on June 22, 2020 (10163)). Verizon partners 4. Certain Information Technology (IT) products are not within the scope of this To recover Verizon’s contribution into The California High Cost Fund A. Free shipping available. Keywords: calnet, calnet nextgen contracts, calnet nextgen contracts solutions Created Date: 3/18/2021 5:13:05 PM Explore the California wireline contract with Verizon. Microsoft, windows, Internet Explorer, Excel, and Outlook 3. On May 23, 2019, Verizon Wireless and the State of California, acting through the California Department of Technology, entered into agreement number C4-CVD-19-001-03 for wireless services (together with its Explore state of California contracts that Verizon has on record. Discretionary services may be purchased and require ordering entities to follow their standard procurement guidelines. Contact Verizon to find out more about the specific services and plans we offer under the CALNET NextGen contracts. CALNET DNCS Categories with Professional Services: • 20 MPLS • 21 Standalone VoIP • 22 Cloud Hosted VoIP • 23 Metropolitan Area Network (MAN) Ethernet • 24 Flat Rate Internet • 27 Standard Contact Center • 28 Customized Contact Center • 29 Converged VoIP b. Verizon is the communications partner with the experience and the know-how to design, deliver, and support advanced solutions for both Wireline and Wireless customers in Massachusetts. S. 13 . The Netgear Arlo Pro Security Camera includes two cameras and works wire-free, indoors and outdoors. Proposed Amendment No. The California Department of Technology has extended the following CALNET 3 contracts to December 31, 2023. 3 MPLS Port Access & Router 3 CALNET highlights •CALNET is a competitively bid contract that provides a comprehensive array of telecommunications and network services to public entities throughout the State. The CALNET 3 Contract(s) that result from the award of this IFB will be managed on a day-to-day basis by the CALNET 3 Contract Management and Oversight (CALNET 3 CMO). These contractors provide Integrated Communications Package Integrated Communications Package is a powerful hosted software application that integrates your telephony and data services to enable mobility, improve response time and increase productivity English (US) System Requirements The following conditions shall be allowed to stop the trouble ticket Outage Duration for CALNET 3 Contractor trouble tickets. Show details State of California Statewide Technology Procurement Division Verizon IF STP 12001B SOW Catalog B VERIZON CALLED 3 SUBCATEGORY 6. This Amendment Incorporates the following changes to, Subject CALNET 3, IFB STPD 12-001-A, Category 1: Voice and Data Services; To recover Verizon’s contribution into The California High Cost Fund A. The term of this Agreement is: requirements necessary to support the CALNET program requirements. Explore contracts for cellular services, structured cabling, CALNET wireline and more. June 21, 2018 . Verizon partners To recover Verizon’s contribution into The California Advanced Services Fund (CASF). All actions noted below are by this reference made a part of the Agreement and incorporated herein: A. 1 – SONET Ring Connectivity Updated 06/11/15 Page i . Get it today at Verizon. 4 Standalone VoIP Handset Service Pkg To recover Verizon’s contribution into The California High Cost Fund A. 2- First Responders Cellular Services). 1 . 0883 Mbps port. 4 Standalone VoIP Handset Service Pkg California Inc. 1-1. GENERAL PROVISIONS - TELECOMMUNICATIONS RFQP 12-001. 4 Standalone VoIP Handset Service Pkg Explore state of California contracts that Verizon has on record. ; Jive Communications Inc. The CALNET 3 Contract(s) that result from the award of this IFB will be managed on a day-to-day basis by the CALNET 3 Contract Management and Oversight (CALNET 3 3 REVISED 09/24/2012 . Hosted Standalone IP Telephony Site Survey's, Network Designs and Implementation 6. SLAs shall Verizon-managed Microsoft Teams Services attaches to Verizon’s IP Trunking product— Verizon is recognized by Frost & Sullivan as the leading global SIP trunking provider 2—to open the latest collaborative possibilities. Attactment 1: Revi51ons to Category 1. Data Only Service Plans –Includes data services for data only devices such as tablets and mobile hotspots as described in Section 19. CALNET 3, 12-001-A (IFB-A) provides customers with Telecommunication and Data Services and is designed to allow customers to easily order services without the need of going through a lengthy procurement process. The term of this Start Date: 11/15/2013 Agreement is: End Date: 12/31/2021 3. 1 Cellular Business Subcategory 19. CALNET provides statewide telecommunications services To recover Verizon’s contribution into The California High Cost Fund A. This Amendment incorporates the following changes, Subject CALN ET 3, IFB STPD 12-001-8, Category 6: Call Center Telephony: Subcategory 6. o Addition to first paragraph, second sentence, A. 14 Standalone VoIP Servi IFB STPD 12-001-A, C3-A-13-02-TS-08 SOW Technical Requirements Volume 2 – Technical Response – Subcategory 1. Show details Install and log in to the application to start editing invoices calnet 3 user. 5 contract end 06/30/2018 + Verizon Business Network Services Inc. 5 – Toll Free Services Updated 03/04/2016 Page 3 of 26 1. The term of this Subject CALNET 3, IFB STPD 12-001-A, Category 1: Voice and Data Services, (Verizon) 1. MCI Communications Services, LLC dba Verizon Business Services 2. FirstNet, Category 9. 1 – Dedicated Transport Updated03/04/2016 Page i VERIZON CALNET 3 SUBCATEGORY 1. 3. This IFB will be awarded to Bidders that meet the award criteria as described in calnet 3 category 6 (verizon) amendment 13 agreement c3-b-13-02-ts-08 2/12/2019 page 1 of 4 california integrated information network 3 (calnet 3), category 6 amendment no. Vendor Statement of Work Service Catalog Amendment 3 IFB B Verizon Amendment 3: Amendment 4 IFB B AT&T Amendment 4: Amendment 4 IFB B Comcast Amendment 4: Amendment 4 IFB B Verizon Amendment 4: MCI Communications Services LLC d/b/a Verizon Business Services 2. VERIZON CALNET 3 CATEGORY 4. Services under CALNET 3 and CALNET NEXTGEN contracts include Networking, VoIP, Internet and Managed Security. (vbnsi) on behalf of and as agent order services from CALNET Contract. CALNET 3 to CALNET NextGen-Transition Services Cross Reference Table. Unless otherwise specified, These Telecommunication’s General Provisions are part of the Contract entered into effective as of the Effective Date of the agreement between the State and Contractor. 632 Mbps TRPN4632 Verizon will provide MPLS port transport service at products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. 5 to begin November 15, 2013 and shall end no later than June 30, 2018. Welcome to the CALNET Web Portal, your resource to all information related to Verizon’s products and services offered through the CALNET contracts. 4 Catastrophic Outage 3 (CAT 3) (M-S) SLA Name: Catastrophic Outage 3 (CAT 3) Definition: The total loss of SPPS service on a system wide basis. CALNET offers awarded contractors a larger customer base than any other qualified government purchasing vehicle in California, which encourages contractors to offer better services at lower pricing and more favorable terms, conditions, and Service Level Agreements (SLAs). or . State of California IFB STPD 12-001-8, Part 2 -SOW Appendix C Verizon Wireless State of California IFB C4CVD18 Statewide Technology Procurement Catalog B: Subcategory 19. 3 Table 27. The IFB STPD 12•001•8 Refresh adds the following competitively bid and awarded Category 5 documents as 3. o Updated Service Name • Table 6. net AOL Mail settings, or your username or password. 3 Carrier DS0 Service and Features IntraLATA DS0 Service Interstate DS0 Service IntraLATA Variable Mileage MCI Communications Services Inc. through . between state of california and verizon business network services inc. 2 Network Based Contact Center (NBC) General. a – Stop Clock Conditions (SCC) Line Item 1. 5 Toll-Free Calling (Verizon): 1) Changes the Term of CALNET 3, Subcategory 1. State has discretion to implement two (2) one-year (1) options to extend. Table of Contents. , and Verizon Select Services Inc. 2 . 06/30/2019 A. (vbnsi) on behalf of and as agent CALNET 3: Contract overview 3 CALNET 2 to CALNET 3 comparison CALNET 3 •2 IFBs covering 12 categories/subcategories awarded to AT&T • IFB-A: 1. Scope and Overview CALNET, Data Networks and Communication Services (IFB-C4DNCS19) provides customers with a competitively bid contract used by all entities to easily order telecommunications services without going through a lengthy and costly procurement process. 1 8 8 9 CONSENT CALENDAR City of San Bernardino Request for Council Action If the City does not transition these before CALNET 3 expires, they will be charged at tariff/guidebook rates. 4/6/18 page 1 of 3 california integrated information network 3 (calnet 3), category 1 amendment no. For additional questions specific to the email client, check the manufacturer’s website. This eliminates the often costly and lengthy procurement process while sparing the Explore the California wireline contract with Verizon. We are not affiliated with any brand or entity 3. 3 and 1. Verizon VoIP Users . PHONE NUMBER: (916) 508-4707 . It provides a source of supplemental revenues to 14 small local exchange: Other, City, County and Local Jurisdictions may apply. Statewide Technology Procurement PO Box 1810 Rancho Cordova, CA 95741 . Transform your organization & serve your constituents better. $- $230. •Adjustments section has been added. Additionally, Verizon-managed Microsoft Teams Services can leverage Verizon’s IP Trunking service for enabling PSTN NSTN1544 Verizon will provide InSBT Service with maximum burstable data rate of 1. 1 Table of Contents 1. 4 Standalone VoIP Handset Service Pkg Corp. 544 Mbps TDM Transport $ - $1,500. 7 Acceptance of Service Level Agreement (SLA) Language for Unsolicited Services, page 17 . 1 Table of Contents 6. Get the free VERIZON CALNET 3 SUBCATEGORY 6 - Verizon Enterprise Solutions. This IFB will be awarded to Bidders that meet the award criteria as described in Get the free Invoices CALNET 3 User Guide - Verizon Enterprise Solutions. From this site you can view our Product Catalog of Services and Pricing, access your Verizon CALNET Services to view invoices, open trouble tickets, review your inventory and much more 24 hours a day, seven days a week. 3 27. 2-MPLS, VPN and Converged VoIP; 1. calnet 3 category 6 (verizon) amendment 13 agreement c3-b-13-02-ts-08 2/12/2019 page 1 of 4 california integrated information network 3 (calnet 3), category 6 amendment no. CONTRACT FORMATION. 3 AUTOMATIC CALL DISTRIBUTOR (ACD 3 June 28, 2021 Line Item Stop Clock Condition (SCC) SCC Definition Access necessary to correct the problem is upgrade scheduled for CALNET DNCS service. 1 Cellular Business Updated 09/17/2019 Page 3 CALNET CELLULAR VOICE AND DATA SERVICES SUBCATEGORY 19. PURPOSE . , and Verizon Subject CALNET 3, IFB STPD 12-001-A, Category 1: Voice and Data Services; (*) Attachment 1: Revisions to Category 1. The term of this Agreement Is . Any such stop clock condition shall not extend beyond the scheduled period of New CALNET 3 Statement of Accounts / Remittance Slip •Bill Name and address have been removed from the top of the page. 2 SERVICES RELATED INFRASTRUCTURE (SRI) FOR CALNET 3 CATEGORIES 2 THROUGH 7 ADDENDUM 4 November 26, 2013 Issued by: STATE OF CALIFORNIA California Department of Technology Statewide Technology Procurement Division PO Box 1810 Rancho Cordova, CA 957 41 . 3 ISDN products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. Services include cellular services for Businesses and First The CALNET Contracts provide easy access to telecommunications and network services by enabling customers to order services using a simple form. , MClmetro Access Transmissbn Services LLC. The six (6) CALNET 3 Contractors noted provide State and Local Agencies easy access to competitively-bid telecommunication services. The State may, at its sole option, elect to extend the Contract term for up to the number of additional . Table of Contents . 1 Scope. CALNET 3 - C3-A CALNET 3 Category 6 (Verizon) Amendment 14 Agreement C3-B-13-02-TS-08 2/22/2019 Page 2 of 7 • Line item 43, NBCC Virtual Agent – Implementation Medium, pages 40-41 • Line item 44, NBCC Virtual Agent – Implementation Large, page 41 • Line item 45, NBCC Virtual Agent – Implementation Custom Per Hour, page 41 CALNET 3 Contract(s) that result from the award of this IFB will be managed on a day -to-day basis by the CALNET 3 Contract Management and Oversight (CALNET 3 CMO). IP Repair and Escalation Information. Top ten reasons to choose Verizon solutions on CALNET NextGen. December 21, 2018 . Verizon Category 18 – Provides traditional telecommunications services (business access line services, central office exchange and trunk services, analog when ordering services designated as “Required” in the CALNET contractor service catalogs. A. State of California IFB STPD 12-001-A, Part 2 – SOW Appendix C CALNET 3 STPD IFB 12-001-A, Category 1: Subcategory 1. •Billing Date is now displayed as Invoice Date (MM/DD/YYYY). This contract is nonmandatory when ordering services identified as Verizon Business Services . CALNET 3 is the state’s multi-billion dollar CALNET CELLULAR VOICE AND DATA SERVICES SUBCATEGORY 19. In accordance with the provisions of CALNET 3 IFB STPD 12-001-B, 1. Volume 2, Response to Unique Verizon Business Network Services Inc. COMPLETE INTEGRATION or for CALNET Contracts any government entity with an authorized Non-State Entity Service Provider Agreement 3. 1 CELLULAR BUSINESS SERVICES STATEMENT OF WORK TECHNICAL REQUIREMENTS . The CASF provides grants to “telephone corporations” Other, City, County and Local Jurisdictions may apply. Verizon Business IP Repair Number: The Internet Customer Support Organization (ICSO) provides support for all Verizon Business CALNET 2 HIPC/PIP related repair issues and is open 24 hours a day; you will be given a trouble ticket number for status tracking when For step 3, you will need the CALNET Product ID (listed in column 2 of the table below). (together "Verizon") 2. ALIFORNIA. , MClmetro Access Transmission Services LLC. 5 – Toll Free Services Updated 03/04/2016 Page 1 of 26 1. b Unsolicited Network ACD System Administrator Software Package Features, page 53 . 3 Standalone Voice over Internet Protocol (VOIP) and Subcategory 1. Amendment 10, Revised: March 28, 2018 Verizon Enterprise Center CALNET 3 Overview User Guide Version 117 Last Updated: March 2017 © 2017 Verizon All Rights Reserved The Verizon name and logo and all To recover Verizon’s contribution into The California High Cost Fund A. , and Verizon Select Subject CALNET 3, IFB . Verizon (excluding DSO - 15. 1 - 1. Webex is customizable to HALA’s business needs, so HALA can better co nnect with customers and increase employee efficiency. CALNET 3 provides statewide telecommunications services The total loss of one (1) or more CALNET 3 services on a system wide basis. 4) or Customer provisioning Service Request for each application of an SCC. However, the contract can also be used To recover Verizon’s contribution into The California High Cost Fund A. b Unsolicited Network Based Automatic Call Distributor (NBACD) Supervisor’s Package, page 51 . 00 4. 4 Standalone VoIP Handset Service Pkg CALNET LEGACY 4 . APPENDIX B . The State announced the award of contracts for Categories 21-25 and 27-30 on December 29, 2020 and Category 20 on March 8, 2021, on their website. , Verizon California Inc. The service consists of a dedicated Internet Port and transport from the customer State of California Verizon IFB STPD 12-001-A Statewide Technology Procurement Division SOW Catalog B Subcategory 1. This Amendment inco 3 . Measurement Process: The Outage Duration begins when a network alarm is received by the Contractor from an outage-causing event or the opening of a trouble ticket by the Customer or under its predecessor, CALNET 1, ended on December 3, 2008. , and Verizon Select Seivices Inc. 1 Internet Flat Rate Service (InFRa) Verizon Internet Service is a dedicated Internet access service that provides businesses with high-speed Internet access through communications facilities managed by Verizon. 2. Background The CALNET Next Generation contracts were competitively bid by CDT, and provide the CALNET 3 Category 6 (Verizon) Amendment 4 Agreement C3-B-13-02-TS-08 3/2/2016 Page 2 of 33 • B. Rancho Cordova, CA 95741 . 3 Toll-Free Network Access Transport Contractor’s Summary description of service: Toll-free network access transport service at variable speeds. Table 27. Scope of Services Through CALNET NextGen HACLA may utilize the following Data Networks and CALNET CELLULAR VOICE AND DATA SERVICES SUBCATEGORY 19. This Amendment incorporates the following changes, Subject CALNET 3, IFB STPD 12-001-B, Category 7: Verizon Business Network Services Inc. 14 6. CALNET provides statewide telecommunications services V e r i z o n A T O I F B - 0 6 / 2 1 / 2 0 1 8 P a g e 1 | 3 Verizon and the State California ("State") of have entered into aContract for CALNET 3 Statewide Contract C3-B-13-02-TS-08, for the following Category/Subcategories and terms. California Department of Technology . 1 Purpose of this Invitation for Bid and General Provisions -Telecommunications, Section CONTRACTOR: VERIZON ORDERING CONTACT INFO: 11080 White Rock Road, Suite 200 Rancho Cordova, CA 95670 . 21. dba CenturyLink, QGS; Integra Telecom Holdings, Inc. 2. 00 Per Port Yes Yes Required 39 MPLS Port - 4. Access the CALNET web portal to see a product catalog, services, pricing, open tickets and get support. California Department of Technology Statewide 3 27. 1 CELLULAR BUSINESS SERVICES MANDATORY Statewide Multiple Award Contract Issued by: • Verizon Wireless • Sprint Solutions, Inc. 2 CONTACT CENTER GENERAL FEATURES. , and Verizon In accordance with the provisions of CALNET 3 IFB STPD 12-001-A, 1. Verizon Sales . A Non-state Entity Service Policy and Agreement (NESPA) and a CALNET Authorization to Order (ATO) approved by CDT, CALNET Program; or, b. TABLE OF CONTENTS Verizon IFB STPD 12-001-B, C3-B-13-02-TS-08 Amendment #2, Rev. CATR’s may designate multiple ATRs per state entity. CALNET 3 Category 6 (Verizon) Amendment 4 Agreement C3-B-13-02-TS-08 3/2/2016 Page 2 of 33 • B. This IFB will be awarded to Bidders that meet the award criteria as described in IFB Section 4. It provides a source of supplemental revenues to 14 small local exchange Other, City, County and Local Jurisdictions may apply. 3 SONET Dedicated Ring Services (SDRS) Service and Features SDRS Local Loop Service (OC-3 to OC-192) CALNET NextGEN Contracts Solutions | Verizon Subject: Discover ten reasons why your agency should choose Verizon solutions on CALNET NextGen contracts. This contract is nonmandatory when ordering services identified as “Discretionary” in the CALNET contractor service catalogs. " Verizon Business Services . 2, Vohrne 2, Response to Unique Subcategory Requirements, (398 pages) ('VERIZON") This Modification No. Amendment Log CALNET professional services may only be used to perform the tasks as specifically described in the catalog product description. 0883 Mbps TRPN3088 Verizon will provide MPLS port transport service at a minimum line rate of 3. 1 BIDDER RESPONSE REQUIREMENTS State of California Department of Technology STP Standard Agreement Amendment TECH 213A_Attachment 1_Amendment No. CONTRACT EFFECTIVE DATE. Non-state PSEs must have one of the following: a. If the service is later CALNET DNCS service. (VBNSI) ON BEHALF OF AND AS AGENT FOR MCI COMMUNICATIONS SERVICES INC. 4 Standalone VoIP Handset Service Pkg We use cookies to improve security, personalize the user experience, enhance our marketing activities (including cooperating with our marketing partners) and for other business use. Verizon. Addendum 7 . , on behalf of and as agent for MCI Communications Services Inc. Microsoft Outlook Plug-in Always wanted to dial contacts, access your phone settings, and listen to your voicemail directly from Microsoft Outlook? Sign in and install the Verizon Collaboration Plug-in for Microsoft Outlook. 1 HOURLY RATES FOR SERVICES. 2 . abdbi cacm wsgi gvydw nmzy zyvzmoa lvll zyqq ltf noaxivyi