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Doordash refund reddit It sucks. This is my That’s how DoorDash used to be for me but I’ve noticed that now every claim gets auto-rejected for some reason and I end up having to chat with support. I doordash and always make sure to get gas before I start for the day. Or if you have cash you can tip with it, but I understand why people don't want to carry cash around, and won't hold it against you if you don't. Refund scammers . As soon as I got the notification that it was delivered, I sent my bf to get the food and it wasn’t at the front or back door. How to get doordash refund: report issue immediately, gather photos and screenshots of updates and escalate to customer support if needed Once you get a certain number of orders under your belt, or a certain ratio of orders per week. I do hope you get your money back, but seems like you have way too high Hey so long story short, I used PayPal to order some doordash, I didn’t realize that there were insufficient funds (forgot to transfer from my other account) so doordash or the restaurant cancels the order but then doordash issue me credits for the cancelled meal as an apology. Maybe we You need to report this to your local gov, not doordash. Thanks for your input tho. I ordered pizza at work, which was around 22 dollars and It was sent to the wrong location so I tried refunding it and to restart the order and they only Once your refund is issued, you will receive an email confirmation that details the refund issue date and refunded amount. Log In / Sign Up; Advertise on Your DoorDash driver is not responsible for delivering your food hot. I contacted Doordash support immediately, refund denied immediately. Only the social security portion which is normally around $100, offset by a refund from college with We would like to show you a description here but the site won’t allow us. It just sucks that Doordash has decided that punishing the dasher, instead of the restaurant, is the way to go moving forward. Customer pays zero fees for pick up, but does pay fees for delivery. for the year, I have yet to pay anything. Join us for game discussions, The mailbox, the front porch, under every huge rock, and even the back of a truck. View community ranking In the Top 1% of largest communities on Reddit. Unofficial DoorDash Community Subreddit. Or check Has anyone ever ordered food from DoorDash and DNA it or say that there was something wrong with the food and got a full refund? Archived post. They wouldn’t refund my order when there was literal meth in it. Not sure if time is a big factor or not Reply reply iDashForDicc • Just charge it back if you dont want to use it. The 1 star rating will lower his overall rating and it hurts the driver, so definitely submit the rating. 97 in fees, in total I was to save $21 if I renewed my dashpass for $9. I watched them do this. I called back on 5/9 and they apologize and assure me my refund is on its way and I should see it deposited in 10 business days. There are several ways to secure a refund, the easiest being via DoorDash’s Live Chat or the mobile app. The only items we received were one burger and fries, and neither of those items were the kind we ordered. Just got my first credit, making sure the driver still got the tip. Problem is, they've flagged your account at this point and will not offer refunds So i made a mistake and pressed the subscribed for dashpass thing and i barely use doordash but it just took the money . But yea, you gotta CYA in this line of work. I think they were unable to process the order so that’s why. I’m still arguing with them about my refund, they just don’t believe that I didn’t receive it. they MAY make exceptions on a case by case basis. It will automatically apply to your next order. All of my previous refund requests have been legit and I have never had a problem getting my money back or compensated by the company before. They will always try and lowball you at the beginning, usually you have to end up requesting a supervisor to be able to get close to/a full refund. Say the order is $20 and you give $4 tip --> total is $24 charged to the credit card Food cannot be delivered (restaurant cancelled, no drivers, etc. You may not get a refund, but it never hurts to ask. Doordash has a habit of not refunding the customer once the order has been picked up, even if the customer is very clearly not at fault. maybe things are different in different areas but if i’m doing a leave at the door delivery, i HAVE to take a photo. Reply reply more replies More replies More replies More replies. If your team is on Invoicing, please request a credit instead of a refund. the restaurants don’t wait for a driver to show up and then start making your food. If So made a order today ,and was missing 2 of my items (about half my orders value). As with any job, your refund depends on how much you paid in taxes. No, it's not all my orders by any stretch that got a refund, just a random selection over the course of the last year. My refund request rate is maybe 10-15%, I order a lot of Fast Food(customized) so it's fairly common to see fuckups. Ordered a delivery through doordash last night for the first time in about 5 months. Id be more worried about an undue bad rating, & report them for harassment/threats to cover my ass always take screenshots of weird interactions in case you need to dispute something later Talked to DoorDash this morning after receiving email about this. I had a dasher recently drop off my food at a different apartment on a different Same thing happening to me. DoorDash will refund $20, not $24 (see #1) So DoorDash is keeping the tip (in this case $4). I think the biggest mistake was trusting a complete stranger instead of going to support first unfortunately. Well it kept getting assigned drivers and then they were cancelling and getting reassigned a new driver. It’s ridiculous for DD to expect the driver and customer to wait this long. So you'd have to go through doordash for a refund. Not sure how they think that's gonna solve the problem. Get app Get the Reddit app Log In Log in to Reddit. I know they can leave a review and write their issue but only 1/4 of people will give us a review. I had a dasher recently drop off my food at a different apartment on a different The restaurant will not directly refund a doordash customer. If you keep going to a place that you had to chargeback - your credit/bank will argue against you for repeatedly giving money to what you have deemed DoorDash is refusing to refund my order. Nobody in my apartment has ever stolen food. Idk how it happened. I didn't want a refund I wanted them to just replace the order so my elderly Mom could have Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. Last night I ordered $35 worth of food. Obviously, DD doesn't want to take the loss, so after the restaurant has confirmed the order and started preparing the food, DD makes it difficult to cancel and get a refund. I think this is just bad practice. Open menu Open navigation Go to Reddit Home. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Dasher came to the door, put the item down, took a picture, picked the item up and left. I ordered doordash and they forgot half of the items in the order. If it has been more than seven business days from the date listed in the refund email and in the app, please contact Support for assistance. Five second Google took me straight to the doordash help page - drivers under 21 can't *pick up alcohol because merchants are supposed to ask them for a valid ID showing they are over 21. DON'T USE DOORDASH. Then one day I was missing some items and they were like No you will no longer be refunded. Has anyone ever told doordash the food was cold, and did you get a new order or a reimbursement or what? Ive never personally ordered but been wondering what to say to a customer if they tell me their food is cold, and if they can get a refund or should I just let them know that they should have tipped more Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. However OP doesn't any dealings with the restaurant, only doordash does. I have literally never gotten a refund from DD before, and have made probably 50+ orders over the last few years. Best Buy manager gave me some documentation about their policy with DoorDash returns. According to that BestBuy refunds DoorDash, then DoorDash should refund the customer. Get in touch with DoorDash for a refund. My girlfriend and I ordered two burger combos (burger, fries, drink for each of us), and 4 tacos. Now I definitely provide proof and receipts. The It’s ridiculous. This guide explains. Anyway, this is all to tell my fellow drivers, and users of the platform to be careful Refunds almost always take days. Today, all of a sudden even with proper proof they refused to refund my money claiming their “investigation team” did not see it If you haven’t already, call them (chat is useless for this), and don’t take no for an answer. I’m sure noobmaster69 on Reddit can help! Just chat with support they’ll usually refund your order + some Doordash steals the first 5-7 dollars of your tip from the driver by the way. I know bc I called the cops and they took it and did whatever they do in their end and called me back to say what it was. I’ve heard numerous cases of card companies saying “yeah don’t worry doordash fucks up constantly and has no accountability”, essentially telling the customer to expect it. Yes! I did finally get a refund after contacting doordash support six times. As a result, we request a lot of refunds when our orders are wrong. We would like to show you a description here but the site won’t allow us. For me I had canceled my subscription but I was going to order beer and they had a 40% off deal with dashpass, in total I was to save $12 + $2. The only way it's usually instant is if you pay using a debit and pin. And give the option for the merchant to respond directly. when you place an order, you are paying the restaurant and not DD. Today, 5/31- still no refund and I call again and I am transfered Once your refund is issued, you will receive an email confirmation that details the refund issue date and refunded amount. When I click the help button and selected which piece of The customer service rep ADVISED ME to cancel my order and I would get a complete and full refund in 7-10 business days. The ToS that you agreed to(the thing that no one reads) states that DD is not a delivery service. I even looked around the parking garage area, no where to be found. If doordash gave refunds for every single request they'd be in bankruptcy in a matter of days. As far as DoorDash is concerned you got your order so their job is done. This isn’t me I ordered from Wing Stop online for delivery, and they apparently contract through DoorDash. aiming to bring Reddit's attention to the significance of our concerns regarding the recently implemented API changes. I don't give a shit if DoorDash "blacklist" me, but I won't let DoorDash "steal" money this way. Doordash didn’t break consumer guarantees cuz its in their terms and conditions. Or check it out in the app stores   I got a refund for Dashpass when I got the notification that it had charged my debit card, which led me to contact support immediately. (College kid with a limited world view) the balls it takes to try and do this when I’m at your apartment is crazy. Oh sweet, thanks. Restaurant owner answer—If a customer would refund through DoorDash, we see the refund come through and that the claim was wrong order, DoorDash docks is money for the refund. They are ALSO refusing me a refund, "because of the amount of refunds!!!" HEY IT"S THE AMOUNT OF FUCK UPS ON YOUR FUCKING SHITTY APP! I am going to spread this everywhere. I have a I wanted to call doordash support and tear them a new one but felt I should probably just leave it since I guess I resolved it myself. This is a common issue with Doordash - they offer refunds of less than the value of the missing or inedible items, often times significantly so. DoorDash will refund $20, not $24 (see #1) A Doordash agent called me and asked how I wanted to be compensated. I accidently placed an order on door dash, I IMIDIATLY CANCELED and DD is saying they'll only refund the service fees + tip but won't refund the full amount. Claimed the same amount made as last year with w-2 jobs and got back 11,000. Yeah they can refund the subscription but it may take chatting with a few support agents to get that result. THEIR CUSTOMER SERVICE SUCKS BIG HAIRY DONKEY BALLS. Customer has to ask doordash for refund, driver cannot do it, it is possible app wasn't working right and by the time the dasher was done talking to support it wasn't possible to contact you again through the temporary number. I'm a bike dasher and even for me this shit ain't easy. So Doordash needs to refund OP then go have a talk with the restaurant and get a refund from them. it’s required, no other option, can’t complete the delivery if i don’t. I received a huge refund (obviously, the dasher tampered with my food and it was a lot of it) and ever since then, DD has been very weird about giving me refunds for missing things. That was the thing I forgot to add previously. Expand user menu Open settings menu. New comments cannot be posted and votes cannot be cast. " I contacted them again and they said I was for sure going to be getting the entire 9. It is the restaurants fault. I immediately cancelled it and contacted them and they told me I'd be getting a refund. Was told that I could not be credited a refund/credits because I had previously had to many refunds on past orders. Either way, doordash transferred my ticket to a "specialist" and they denied my refund. We don’t have a car and we noticed it was an option so we thought why not. This is seriously one of the greediest companies I have ever seen. Had a customer try and do a refund scam the other day. Amazon didn't automatically refund me on a lost from transit package even though in my order status it says that it would automatically refund in 3-5 days. Last week I ordered pizza via Doordash. I’ve had to get over 4 refunds in the span of a month. I think I read somewhere that if Doordash doesnt refund your money you can call your bank and file a dispute. Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. Will doordash take away the refund from the customer or will they refund it only on their side and take the hit? Get the Reddit app Scan this QR code to download the app now apparently I've had to many orders refund in the past? I ordered doordash maybe 1-2 times a month and the success rate of my food showing up at the door is probably I wouldn't expect much from them in that respect. That's not available here, so it will probably be early next week. Here you can view Yeah - practically, I understand why they have made this move; I’m sure once customers realized doordash was good about refunds, it was quickly taken full advantage of to the point where doordash realized it was a huge revenue hit. Kinda bullshit that it takes 5-7 business days to send a refund. For Desktop users, visit DoorDash. I waited 10 days and I didn't have Individuals may apply personal credits to Expensed Meal orders only. THEY ARE PROBABLY USING THIS TACTIC TO SAVE MONEY OR We would like to show you a description here but the site won’t allow us. without getting in to if i agree with it or not, your service fees and dashpass does not pay for missing items. So I'm being charged for food I never got? BOOOO! It was the first time I've ever done such a thing and I've been using DoorDash for three years. S. I started chatting with customer service and the chat line dropped and I received an email saying that my request for a refund was declined. I did the exact same thing. It's a third party vendor, meaning whatever you bought from the restaurant, you bought through doordash. If you ever need a refund again you’ll need to do the same thing in the future. and International, Federal, State, or local. 99, I would still be saving $11 on my order, Doordash refund exploit fixed? Alr so what happens was I refunded on 1 account, 3 times then I started a new account because dashpass was free so why not, I put the same name and last name as the other acc , when I placed my order then went to refund it didn't work? The community for Old School RuneScape discussion on Reddit. Okay so yes this was probably not a great decision but my fiancé doordashed an iPad from Best Buy. Please first read the Mint Mobile Reddit FAQ that is stickied and linked in the sub about and sidebar, as this answers most questions posted in this sub. 99 delivery fee + $5. Which in return will get you banned from ever ordering from doordash again. Doordash wants you to just report what’s missing and they will refund you for that. This will be sent to the email associated with your DoorDash / You may be eligible for a refund when you cancel a DoorDash order for various. i recently received a doordash gift card from a friend of mine so i decided to use it today, made an account and set my address, and set it to "leave it at my door" in about 30 minutes it said my order was complete but nothing was outside, and i walked around to see if they got the address wrong but no, it wasnt delivered anywhere Contacted DoorDash and they refund the money MINUS the tip. & i’ve definitely ordered no-contact deliveries, multiple times, in my same dashing area and have never gotten a picture. You might get some credit back, but you absolutely won’t be getting a full refund. 12. A friend said they would take us to the store That's a nice gesture, but if you're thinking about cancelling the order to get a refund, but happy the restaurant will get paid, it probably won't work. Most banks already have DD red My wife and I order Doordash a lot. Claimed 12,000 dd income and my tax rate is always about 10% of income so even taking out money to pay dd taxes I should have The restaurant and doordash both share the loss. Yeah the photo was taken from the street showing the wrong address on the side of the house so yeah. The oldest order that received a refund is from July 30, 2021, refund dated March 30, 2022. Problem is, they've flagged your account at this point and will not offer refunds in the future no matter how big the problem is. That ridiculous. Log In / Sign Up; Advertise on Reddit; Shop Collectible Avatars; Get the Reddit app Scan this QR code to download the app now. Or check it out in the app stores I cancelled it immediately afterwards and still,hours later have not received any notification of a refund,please help because I really cannot afford this Store messed up and gave me two different orders and DoorDash wanted me to return it on DoorDash won’t refund for an iPad I didn’t get . ” View community ranking In the Top 1% of largest communities on Reddit. I worked at a restaurant and had to explain this often Don’t have experience with DoorDash, but Grubhub will refund customer for almost any complaint. I cancelled dash pass and moved to GrubHub instead. I am going to file a chargeback with my credit card. It's to "protect the restaurant so they aren't losing out". Call support, but don’t blame the driver. As I told Doordash. E. doordash take no liabilities for anything as they don't make or sell food, nor are they a delivery service. Sure, the Dasher might get in trouble if they took 15 minutes longer than allowed, but their contract with you was fulfilled, as unfortunate as it is. Doordash said they couldn't provide a refund or credits even though I have proof of the dasher NOT handing me the ice cream and stating they couldn't make it. Doordash is the one who paid for and placed the order with the restaurant. DD might refund them, but they eat the cost, tips/totals are guaranteed for dashers so anyone threatening you with that can just eat a d!ck. When a customer orders through doordash, doordash places the order, on behalf of the end customer, to the restaurant. So they are the only one that can get a refund from the restaurant not OP. You haven’t paid any taxes at all on your DoorDash earnings. Still, the legal principle is there and is useful for less So are you suggesting the driver would pay the customer back out-of-pocket if they wanted a refund? DoorDash would need to regulate this if it were the case. The point is that DoorDash is the only one who can refund you. My wings came completely inedible and soaked in ranch - the large ranch had, I assume, spilled over during the drive, and both my containers of wings were soaked through with a ranch pool, and the bag was even broken and leaking all over my porch. I just wanted the issue resolved. If doordash themselves refunded the Not to mention people abuse refunds all the time to scam for free food. Should have gotten $5,000 back. We cook 4 nights a week and order the other 3, and sometimes I order lunch as well (I work from home). Recently ordered a video game controller on DoorDash, realized it wouldn’t work with my XBox so I inquired with DoorDash support about returning it. And when I was responded back to by the restaurant’s corporate, they told me because I ordered through DoorDash, that DoorDash had to handle it even though it was their restaurants ice machine and their employees lack of maintenance. If DD wasn't capable of handling that then they wouldn't allow people to report quality issues and would at the very least have some form of message in the app asking customers to reach out to the restaurant (which I did in addition to reporting it to doordash). They covered their a-s 😅 and it told you before you cancelled, at that point you honestly should’ve put 2 and 2 together. Just zero out the tip line next time, your driver will get paid the same, and you'll save money. Get the Reddit app Scan this QR code to download the app now Because trust me with doordash you're gonna have to deal with a lot of shit. The restaurant's response to a phone call about this would most likely be "We appreciate you letting us know. They really don't My brother and I love this place we order from all the time but today we had a dasher issue that spilled our food and I asked for a refund. You get elevated to Diamond level customer status. Today I request a refund of a Skip to main content. You may not owe anything on income taxes if your deduction is high enough, also dependent on taxes paid on your w2. Doordash messes up ALOT, so I have no doubt that the amount of recently processed compensations was due to you having genuine issues with your order. I canceled immediately, will i get a refund? Ps : i got the refund , call them within 48 hours and they'll help you and see if your eligible for the refund . Wanting a refund because theres no cutlery, no napkins, no ketchup, they don't like the taste of the food they ordered, food is a minute late, never receiving your order even if you did, they don't like how the dasher looks, the food is cold and so many more reasons just to get a refund. Hi there! So DoorDash charged my card when I entered it for the free trial of Dashpass. I called customer service and she basically said that there was nothing that I could do. And I hate it because the shops fuck up SO MUCH. And also I had ordered it through DoorDash. ) Contacted DoorDash and they refund the money MINUS the tip. My brother afraid to order from the place again because he said he feels bad and ashamed that our refund takes money away from them meaning they didn’t get paid for the food we ordered. The customer did not pay the restaurant. ). i would let your colleagues know, just in case he comes back and just doesn’t mention the doordash part, and ask for it on a gift card. A loophole so that until you don't request, you won't get your money back. If you didn't remember to pay anything in taxes, then no, you aren't getting a refund and you will owe them money. Only the social security portion which is normally around $100, offset by a refund from college with Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. . I was unable to reach the doordash delivery person too both via phone and text. basically, it's doordash's way of telling you to go screw Even with how DD policy works right now there's still a lot of people abusing it. Corporate is processing the refund, and that “manager” is about to get some instruction on how to tell the truth. But then decided to further lie by saying it will take 7-10 BUSINESS DAYS before he could process any refund. The app said that the refund amount was processed on February 15th, but I have received no refunds. Don't post questions related to that here, please. They tell me to take the receipt and unopened item to the store. Honestly, if the driver attempted to contact you and they contacted doordash it is on you not the driver or doordash. If I’m ordering for a family of 5 and only 2 or 3 people get their food then I may as well not have ordered at all. Make it make sense in your ToS with dooedash, and i'm gonna agree that this is a cheep copout it states that you are purchasing from the restaurant, using the door dash platform. The newest order is from February 10, 2022, refund dated March 29, 2022. also it’s really sketchy that he’s wanting store credit for something he didn’t pay for (bc he used doordash card) so you were absolutely within your right to refuse the refund. I recieve another confirmation email with another reference number. 99 refunded. So I recently made a complaint on an order thinking it was wrong, groceries, and got a partial refund. Get the Reddit app Scan this QR code to download the app now. " Get the Reddit app Scan this QR code to download the app now. Chat support was more than happy to credit me back for the entire order (ordered about $30 from Taco Bell, got 2 tacos and 1 burrito). Reply reply Honestly, if the driver attempted to contact you and they contacted doordash it is on you not the driver or doordash. Your best bet is to either 1-go get your order yourself, 2-stop ordering from places that are messing up and/or 3-contact the restaurant and get the refund or replacement from Due to some kind of Doordash Adjustment, the cost of some groceries I got delivered went from $50. r/AskCarSales will remain Doordash refused to refund as the dasher included a photo. At this point, I consider that a win-win situation. They like to dicker with customers on refunds. Hi! I can tell that this happens a lot but DoorDash refuses to refund my $55 order that never arrived. So I was frustrated, but was hungry, placed another order. >:( When an order is cancelled, it should fully refunded--period. Leelze • Yeah, but you can't cancel an order from Amazon once it hits a Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. Members Online • [deleted] ADMIN MOD DoorDash Driver Tax Refund? Unsolved So, I wanna make sure that I'm not crazy basically. The restaurant can't reverse a charge on a card that they never processed. There's no excuse. Or check it out in the app stores   The ability to get quick refunds for small things is great, this is pathetic though And also I had ordered it through DoorDash. A dasher showed up with someone else’s order, refused to take it with him, and then put it on our doormat and took a picture and marked it as delivered. I then got an email saying I'd be getting a refund for "$0. I tried to escalate it, but the person would not. Call support. I’m sure noobmaster69 on Reddit can help! Just chat with support they’ll usually refund your order + some and Doordash didn’t complete the refund. After double checking though, I realized I made a mistake counting and contacted support to apologize and tell them the order was actually right. I reached out after like a week and the support person told me to wait 5-7 business days, and now it's been like 3 weeks and still I was stuck waiting and annoyed because I wouldn’t receive a refund. This is the only order I have asked for a refund from in 6 months. 57 to $38. So they disabled me getting refunds. Unfortunately, the dasher canceled the order on me - I do not know why. (Think gps showing the drop off location, pictures of the door showing the address or clearly showing the same door as previous deliveries, sometimes even text conversations confirming Unfortunately if you actually wasted a court's time with a DoorDash refund, they are 1000% going to find that you could have cooked your own food and therefore there are no additional damages. A better idea would be for DD to start charging restaurants for the cost of the replacement items/orders when the restaurant screws up the orders UberEats cust’s can change tips, but not DD. i’m Your DoorDash driver is not responsible for delivering your food hot. . r/doordash A chip A close button. i recently received a doordash gift card from a friend of mine so i decided to use it today, made an account and set my address, and set it to "leave it at my door" in about 30 minutes it said my order was complete but nothing was outside, and i walked around to see if they got the address wrong but no, it wasnt delivered anywhere Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. Obviously, DD doesn't want to take the loss, so after the restaurant has confirmed the Not sure about uber eats, but with DoorDash, the only time someone wouldn’t be eligible for a refund would be if they had reported the order wasn’t delivered when an investigation showed it was. I'm sure if the driver has a history of forgetting drinks or something they may eventually get deactivated. I am a bot, and this action was performed automatically. That's a nice gesture, but if you're thinking about cancelling the order to get a refund, but happy the restaurant will get paid, it probably won't work. Or check it out in the app stores   Eventually if you continue it'll decline to refund at all. they also suggest to stop ordering from doordash. I chose a redelivery. Then contact doordash tell them what happened, if you want some kind of comp. Zero fees except for the credit card fees (to restaurant). It's been seven business days and I still have yet to receive a refund. Literal French fries with methamphetamines and doordash was like “you still got it” so there is no basis for a refund lol. I used Doordash all the time, for years, and frequently got missing items in my orders and they always refunded. So my question is there a limit to how may refunds can be given to one person. We would have an option to disagree this with DoorDash; all that means is they would then cover the refund and not us. g. After I did a little research I found that this was actually a common experience and that DoorDash is notorious for discharging so I DMed them and they told me to wait seven business days. Eventually you’ll talk to an escalation rep and they’ll refund you if you have a good explanation. And I’ll still get my refund the next day. I have caught wrong orders, missing items like drinks a bunch of times by doing this before pick up. The way they look at it is, it's your responsibility as the customer to answer your phone when someone tries to reach out. Doordash is the restaurants customer. The customer support can go talk to someone else. com, click the button in the top left corner, and go to Orders. Suddenly he offered a refund. If you just type in “report food illness restaurant” in google it’ll give you a good idea of what to do. It dawned upon me recently You'll have to do a chargeback from the bank if you want a refund. I got an email confirming this. If we are on-time through Doordash we can cover our own cans if we screenshot everything and do our due diligence. Has anyone had a problem like this before? TL;DR - doordash couldn't refund my order after dasher delivered me someone else's food - had to resolve it myself. I don't mean full refunds, I mean when you click "help" when an item was missing or made wrong, and they refund you for that item. If they can get away with keeping some of your money they’re going to. Only having a few seconds to cancel for a full refund does not work for a lot of people. The restaurant and doordash both share the loss. Only problem is that some of these scrubs working at doordash are surely just powering through the deactivation appeals without even reviewing them. Doordash is also bad. You’re going to receive your food at the same temperature that I got it when I arrived at the restaurant if your food is sitting on the shelf for 20 minutes how is it my responsibility to deliver it to you hot. Just a couple days before this happened, a restaurant forgot an item from my order so I marked it missing and DoorDash said they couldn’t refund me! In the past it was an automatic credit. Side-note, each time you call you are transferred to at least 3 different people. However, the restaurant can also contact Grubhub and demand payment for certain thing (2 hrs delivery for example typically means the driver is over extending themselves especially if we still put the food out in 15min so the restaurant therefor would still get the cut, you just have to be Get the Reddit app Scan this QR code to download the app now. I've never been warned about a limit, but it definitely is less likely to happen if you take the DD credits. The way you described the situation, it sounds like they got screwed too. A tax refund is a refund on taxes paid, where you paid too much and therefore get a refund. It takes threats to involve the authorities before they recognise that it’s actually illegal to charge for services not rendered and refund or credit in accordance with their actual delivery. Skip to main content. I’m pretty sure once the dasher picks up the order, the customer can’t cancel it. Has anyone ever ordered food from DoorDash and DNA it or say that there was something wrong with the food and got a full refund? Archived post. I've been ordering through doordash consistently for a few months now and I have had a few orders refunded that either made me sick or missed items. So even though The system itself Denys me a refund. Best Buy takes the item back and presumably refunds DoorDash via whatever card the Dasher used. " Welcome to the Mint Mobile subreddit. So I will just report that I rcvd the wrong order rather than telling doordash that the items were missing. My question is, if I dispute the refund to get my money back. DoorDash and their support suck but the OP should’ve reached out to them directly or asked the driver too. Not sure how long this takes but I reached out to DoorDash support and they were utterly useless so I’m not very confident in getting the credit Order edfood through DoorDash and provided tip through the app (20%, 30%, etc. Please contact the moderators of this subreddit if you have any questions or concerns. If you need your food promptly and on time I suggest upping your tip. By this point a lot of time had already been wasted (almost 2 hours) and I just decided to make my own food. i have no idea what “dropping a pin at your house” could mean. You are expected to send in taxes every 3 months when doing a job like doordash. Four times by chat (where they’d just say sorry can’t help call or just disconnect without any response) and twice by phone (where the first guy hung up), that second guy actually processed it “as a courtesy. Reddit's home for tax geeks and taxpayers! News, discussion, policy, and law relating to any tax - U. This. they are nothing but a platform facilitating a transaction between the user, restaurant and driver. And I don’t see how you asking for refunds from two past orders should effect your ability to get a refund, it’s not your fault that you didn’t receive things you paid for. Lastly check out the Wiki FAQ before submitting a question. DoorDash refusing to refund or explain why Is there anything I can do about doordash just outright refusing to refund me after I received only one item from my entire order? I made a complaint through the app and was told I wasn't eligible for a refund but they wouldn't Lo and behold, I was charged $10 almost immediately. Usually doordash will call the customer after some time has passed because they could find no driver and they will offer a full refund at that point. This means that ubereats or doordash will DoorDash’s official refund policy states that it doesn’t give refunds, though it’s possible to get your money back in some cases. You can't search the bag, but you can look at the itemized list. I think that you should definitely get refund or re-order even $30 dash credit there should be a solution, and it is sad that you have to get the “right person” on the phone with doordash to get the right help. I’m highly doubtful we’ll ever see DoorDash begin a program that requires their drivers to negotiate and handle a confrontational situation. I go to chat with an agent for a final refund. Reply reply MoneyAd3150 • I have had to get refunds at least a dozen times for missing drinks or items. So I decided to say eff it and walked over there and picked up the food. Reply reply More replies. I will have items missing from my order and doordash will Doordash said they couldn't provide a refund or credits even though I have proof of the dasher NOT handing me the ice cream and stating they couldn't make it. If they didn't attempt to contact you then of course it should fall back on the driver. The doordash driver either thought she could choose for us, or delivered to the wrong house. I pause deliveries when I need to get gas. A dasher delivered an order on May 29th in the morning, said it was delivered but I went out and checked, never arrived. Give the driver a 1 star rating. upsq lroqti idzz pxro gjclcs ury iocl tkuviy fzbpgh biwby